Organizational Behavior Essay

governingal appearance Instructor Rachana Misraraj December 10, 2012 organisational Behavior Analysis organisational Behavior is the study and application of knowledge close to how peck, individuals, and groups act in presidencys. Organizational deportment is a misnomer. It is not the study of how organic laws be stomach, but rather the study of individual way in an organisational setting.This includes the study of how individuals behave al one, as well as how individuals behave in groups(Werthiem, 2004). The purpose of presidencyal behavior is to gain a greater understanding of those factors that influence individual and group dynamics in an organisational setting so that individuals and the groups and organizations to which they belong whitethorn hold up more efficient and effective.The field as well as includes the analysis of organizational factors that may have an influence upon individual and group behavior. Much of organizational behavior research is ultimately aimed at providing human resource management overlords with the in boundation and tools they need to select, train, and retain employees in a fashion that yields maximum benefit for the individual employee as well as for the organization.The purpose of the subject below is to analyze the organizational behavior of my current or agent employer (current Street, water supply, and Sewer Department for my town), by describing how each of the components listed below influences the behavior of the organization in a disconfirming or coercive manner, and they include, the character reference of complaisantization (Pluralism, Dualism or Salad bowl? ) Modes of communion (Describe the dominant communication plant used, e. g. written or verbal) personality of laterality (recognized sociable rank) motivational techniques (Describe the motivational driving forces e. g.Intrinsic or extrinsic used to influence productivity and performance? ) Areas of EQ incorporated (Describe how the o rganization embraces the theory of randy countersign) and How argon the components of a practical(prenominal) organization embraced? (Explain how the organization embraces new paradigms such as tele flexing and practical(prenominal)(prenominal) offices? ). Grasping a tangled and knowledgeable understanding on why, when, where and how, organizational behavior functions and operates, can tolerate great tools and skills to an individual or organization to better manage behavior and productivity within a comp any(prenominal).I currently work for as a laborer for the Water/Sewer department for my county/town. As a constituent of the path department which is responsible for the sustainment and repair of City roads and right-of- bureaus maintenance and repair of drainage fixed on City property inst anyation and maintenance of signs and road counselling markings and removal of snow and ice. The Employees operates, maintains and repairs non-homogeneous machinery, tools, and equipm ent. As for the pissing department, this view is responsible for maintenance and repair of Citys WATERLINE system.Installs any and all new additions to the existing distribution system as well as performs necessary maintenance and or repairs to any part of the water distribution system. Performs miscellaneous duties such as in operation(p) and repairing equipment, world-wide clean up, concrete finishing, painting, etc. Uses various hand tools, power tools, heavy equipment and machinery. As a member of the WASTEWATER(Sewer)Department which is responsible for maintenance and repair of the Citys sewer line system. Employee performs necessary maintenance, repairs, and/or replacement of sewer system components.Employee uses various hand tools, power tools, heavy equipment, trucks, and machinery. Employee performs miscellaneous duties such as operating and repairing equipment, general clean up, concrete finishing, painting, etc. Good communications skills are required as this positio n frequently deals directly with the public. The primary hours of this position are Mon twenty-four hour period through Friday during the day however, extended shifts and overtime on weekends, evenings, and holidays may be required. Therefore organizational behavior skills are a must.Type of civilisation (Pluralism, Dualism or Salad bowl? ) Culture can be defined as the cultivated behavior that is socially transmitted. It involves the gathering of knowledge, beliefs, attitudes, experiences, religion, relations, concepts of the universe, values, meanings, roles, notions of time, relations, material possessions and objects acquired and a way of spiritedness of a group of people throughout the generations. When it comes to the type of finish on my speculate I would have to describe it as a pluralism type of culture. This refers to the type of culture whereby smaller groups of people within a large society tend to maintain their unique culture identities and their values, behaviors and identities are well supported by the wider society or culture. The minor groups of people participate to the full within the dominant society plot of ground still maintaining their cultural differences. It involves coexistent of different cultures in a location without the domineering of one particular culture.The human differences that exist are accepted by the absolute majority and hence it eliminates discrimination in the form of racialism or sexism. It can also be refereed to as multiculturalism (Henry, 2011). Within the three departments that I participate and work in, at that place are 5 different nationalities of role players who accede within the organization, and they include African American, Mexican, Caucasian, Latino, and American Indian. Each and each one of these individuals, have their own way of living, eating, etc..But when everyone clocks in in the morning, we are all one cohesive group, who knows that the main design is to come to work, be safe, res pect your fellow co-worker, get the excogitate done in a professional manner, and most significantly be in the best interest of the tax payers and the town in general, while at the same time excepting who each individual is a person, where they come from, and their cultural differences. This influences the company in a affirmatory manner because, it incorporates good behavior on the job, respect for the job, positive progress for the people participating at the job, and finishing completion.Modes of communication (Describe the dominant communication form used, e. g. written or verbal) converse consists of transmitting, receiving, and processing information. In organizations, communications flow amid individuals, between levels in the organizational hierarchy, between departments, and between the company and outside publics. Effective communication has very much been linked to interpersonal and company success (Baak, 2012). conversation is of high importance on any job, especi ally the one that I work for, due to the risks that are associated with the work and projects that we take on. Even though we may use written communication from time to time, describing what our nonchalant goals and tasks are, verbal communication is the dominant mode of communication throughout the organization. Whether it be verbal or non verbal, some(prenominal) revolve around the importance of everyone, working in sync with one another and most greatly working safely around your fellow co-worker.One example is, when we are replacing larger water lines (12 inches in diameter) within a trench, which may be at a depth of 2ft to 14ft. Therefore, when a worker is in the trench digging around and locating the pipe, there must to be a equal person at the top of the trench looking for cracks or imperfections in the walls, where a potential hollow in could happen, injuring or killing the person in the hole. So, verbal communication is regularly used when there is no machinery runnin g, and you have to alarm the workers of a dangerous situation.And non-verbal communication is used, when a gas powered power saw is in operation to cut a pipe, in which, the worker cannot hear you verbally, thus non verbal actions and communication are used to alarm the worker of potential danger and they are pulled out of the trench earlier anything catastrophic occurs. On that note, this influences the company on a postive level, because, both verbal and non-verbal communication is the dominant and vital mode of communication, that provides protection for a safe work environment. Nature of authority (recognized social rank)The nature of authority is also very important on my job because, each individual respects the fact that one should not go over the adjacent persons head of authority, or having curiosity to the highest degree a co-workers way of life without controverting it with them first. Because, there are individuals on the job who have been there 20 years, 10 years, 5 years, etc, therefore when you join a team or a group of people, you become part of that organizations social system, and you must adjust and relate to that world of work. The variables in an organizational system operate in a working balance called social equilibrium.Individuals make a psychological contract that defines their personal relationship with the system. When they throw to the organizations success, we call their behavior functional. The broad environment that people live in is their social culture, and a major change in it can lead to cultural shock. People need to accept and appreciate the value that cultural differences can contribute to the success of an organization (www. holy man fire. com). Other important cultural factors include the work ethic and corporate attitudes toward social responsibility.Role is the pattern of action anticipate of a person in activities involving others. Related ideas are role perceptions mentors, role conflict, and role ambiguity . Status is the social rank of a person in a group, and it leads to status systems and possibly status anxiety. Organizational cultures gleam the assumptions and values that guide a firm. They are intangible but powerful influences on employee behavior. Participants learn about their organizations culture through the process of socialization and influence it through individualization (www. angel fire. com). On that note, the nature of authority can be both positive and negative, because, from a negative point of view it can be used for growth in power in domination. But from a positive standpoint, it can be sued for uplifting other coworkers, by improvising their skills, capabilities and more importantly, their motivational drive on the job. needal techniques (Describe the motivational driving forces e. g. Intrinsic or extrinsic used to influence productivity and performance? ) ascribable to the constant and unorthodox adjustments that my organization goes through, behavior can change in a instant, with each and every individual on the job.Therefore, motivational techniques are a concurrent thing, on a day to day basis. There is no doubt that motivation is the driving force by which humans achieve their goals. Motivation can be intrinsic or extrinsic. Intrinsic motivation is driven by an interest or enthrallment in the actions required to achieve a goal, without relying on external rewards or pressures (Amin, 2011). In my organization the motivational driving force is intrinsic, because pride is everything to a man more than anything, therefore everyone on the job feels a sense of obligation to achieve the goals presented to them to their best ability.Productivity and performance stays at an all time high and positive level, thus, whatever daily goal is presented to us, is handled with confidence and integrity. Our motivation consist of reminding ourselves that what we do, is what we enjoy to do, what we do is appreciated by the tax payers & family and most importantly we enjoy knowing that our skills and capabilities are expense the time and effort that we put forth to learn and achieve the skills and tools to complete present and future organizational objectives. Areas of EQ incorporated (Describe how the organization embraces the theory of emotional intelligence) frantic intelligence (EI) refers to the ability to perceive, authorization and respect emotions. Some researchers suggest that emotional intelligence can be well-read and strengthened, while others claim it is an internal characteristic. And it consists of four branches that include perceiving emotions, reasoning with emotions, understanding emotions and managing emotions (Cherry, 2012). Based on the high demands of my job, my co-workers and myself included, may at propagation have high emotions about whether something on the job is not going right, and show some form of frustration without even knowing it sometimes.Therefore my our organization constantly issu es EQ (emotional intelligence ), reminder courses, that helps the crews hold the line a stable mind set when working in dangerous areas, and if something goes wrong, we use the EQ tools to control and manage our emotions for the sake/safety of our well being the others that are around. EQ classes have been very positive for the organization over the past 5 years, and every since the integration there have been no altercations, accidents, or incidents on the job at all.A 100% success rate. How are the components of a virtual(prenominal) organization embraced? (Explain how the organization embraces new paradigms such as teleworking and virtual offices? ) Traditional brick and mortar businesses may become a thing of the past. Todays modern workplace has embraced the virtual environment. The ultimate goal of the virtual organization is to provide innovative, high-quality products or services instantaneously in response to customer demands (Hamilton, 2012). On that note, my organization has embraced the components of a virtual organization on a very positive and useful level. For example, in the Water/sewer department, we are responsible for the distribution of bills/and cut-off notices for the water use throughout the city. For decades, this task was done by hand by hand I mean driving to each and every house in the city, knocking on the door, and handing the customer their water/sewer bill for that month. Ever since the company embraced the components of a virtual organization, these tasks are now obsolete.Now we contact the customers, through email, text messaging, and voicemails. When the customer has a question about their bill, they are able to contact the office and have a videoconference with the workers in the water/sewer department, to discuss whatever problem they are having with their water/sewer bill, or their water/sewer in general. My organization has also embrace the concept of a virtual organization in the street department. When there is a down p ower line, streetlight, street sign, blocked up drain pipes, etc. my organization has integrated a beacon system that alerts us when any of these incidents have occurred and in what area. whole we have to do is do it the beacon alert, log on to our computers, locate the problem, and proceed to fix the issue at hand. Integrating the components of a virtual organization has been immensely helpful and positive to our over all daily tasks and duties. In conclusion, Organizational Behavior is the study and application of knowledge about how people, individuals, and groups act in organizations.The purpose of organizational behavior is to gain a greater understanding of those factors that influence individual and group dynamics in an organizational setting so that individuals and the groups and organizations to which they belong may become more efficient and effective. Culture can be defined as the cultivated behavior that is socially transmitted. It involves the accumulation of knowledg e, beliefs, attitudes, experiences, religion, relations, concepts of the universe, values, meanings, roles, notions of time, relations, material possessions and objects acquired and a way of life of a group of people throughout the generations.When it comes to the type of culture on my job I would have to describe it as a pluralism type of culture. Communication consists of transmitting, receiving, and processing information. In organizations, communications flow between individuals, between levels in the organizational hierarchy, between departments, and between the company and outside publics. Effective communication has often been linked to interpersonal and company success. The nature of authority is also very important on my job because, each individual respects the fact hat one should not go over the next persons head of authority, or having curiosity about a co-workers way of life without discussing it with them first. Due to the constant and unpredictable adjustments that my organization goes through, behavior can change in a instant, with each and every individual on the job. Therefore, motivational techniques are a concurrent thing, on a day to day basis. Emotional intelligence (EI) refers to the ability to perceive, control and evaluate emotions.Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it is an inborn characteristic. And it consists of four branches that include perceiving emotions, reasoning with emotions, understanding emotions and managing emotions. Traditional brick and mortar businesses may become a thing of the past. Todays modern workplace has embraced the virtual environment. The ultimate goal of the virtual organization is to provide innovative, high-quality products or services instantaneously in response to customer demands.All in all the purpose of the paper above, was to analyze the organizational behavior of my current or former employer (current Street, Water, and Sewer D epartment for my town), by describing how each of the components listed below influences the behavior of the organization in a negative or positive manner, and they include, the Type of culture (Pluralism, Dualism or Salad bowl? ) Modes of communication (Describe the dominant communication form used, e. g. written or verbal) Nature of authority (recognized social rank) Motivational techniques (Describe the motivational driving forces e. . Intrinsic or extrinsic used to influence productivity and performance? ) Areas of EQ incorporated (Describe how the organization embraces the theory of emotional intelligence) and How are the components of a virtual organization embraced? (Explain how the organization embraces new paradigms such as teleworking and virtual offices? ). Grasping a complex and knowledgeable understanding on why, when, where and how, organizational behavior functions and operates, can provide great tools and skills to an individual or organization to better manage behav ior and productivity within a company.References Amin,. (July 21, 2011). Motivate your team intrinsically or extrinsically? Retrieved on December 10, 2012 from http//blog. 7geese. com/2011/07/21/intrinsic-vs-extrinsic-motivation/ Baack, D. (2012). Organizational behavior. San Diego, CA Bridgepoint Education, Inc Cherry, K. (2012). What Is Emotional Intelligence? Definitions, History, and Measures of Emotional Intelligence. Retrieved on December 10, 2012 from http//psychology. about. com/od/personalitydevelopment/a/emotionalintell. htm Hamilton, D. Dr. (April 23, 2012). Todays Organizations Embracing practical(prenominal) Business.Retrieved on December 10, 2012 from http//drdianehamilton. wordpress. com/2012/04/23/todays-organizations-embracing-virtual-business/ Henry,. (April 4, 2004). Culture Definitions and Types. Retrieved on December 10, 2012 from http//language. ezinemark. com/culture-definitions-and-types-17b25a011fd. html Wertheim, E. G. (February 22, 2004). Historical Backg round of Organizational Behavior. Retrieved on December 10, 2012 from http//ehcweb. ehc. edu/faculty/ljcumbo/downfiles/historyofOB. pdf http//www. angelfire. com/blues/cannonsessays/org_behavior/ORGANIZATIONAL_BEHAV