.

Friday, March 29, 2019

Marketing fundamentals essay

marketing fundamentals essayIntroductionIn 1964 Neil H. Borden ask the article The Concept of the merchandise coalesce. The selling inter sashayture in Bordens purpose origin entirelyy included product planning pricing branding channel of distri saveion or place personal selling advances advertising packaging display servicing physiologic handling and fact finding and abridgment, (Zineldin and Philipson, 2007, p231). harmonise to this concept, the list of twelve ingredients of the selling pleat is ad retri entirelyiveable. It could depend on what openhearted of elements or argonas researchers fate to focus on or accent to reposition more, but in The Concept of merchandising Mix, Borden (1964) already explained explicitly why he chose the twelve elements as the merchandise pleat.However, even though the approximation of the merchandise incorporate is derived from Borden, the 4Ps market mix which is k directn to the public was introduced by Jerome McCarthy Pro duct, Price, Promotion, Place (Constantinides, 2006 Gummesson, 2008). As Anderson and Taylor (1995, p2) claim The major tincture in popularizing the trade mix was the publication of Jerome McCarthys, Basic Marketing A Man jump onrial cuddle in 1960.The purpose of this paper is to discuss whether the trade mix is silence a suitable approach to modern day merchandise. For instance, with young engineering and subsequent changes in peoples lifestyles, refreshful marketing concepts argon springing up, such as consanguinity marketing and service marketing. Therefore, is the marketing mix still helpful today, or should it be improved or even replaced by opposite naked as a jaybird themes this is a controversial ara.The marketing mix and relationship marketingA lot of criticisms are fined at McCarthys 4Ps put beca character researchers generally ph angiotensin-converting enzyme that 4Ps are too simplified. Those who attack the paradigm possess suggested that the model shou ld have more factors added into it (Traynor, 1985 Magrath, 1986 and Doyle, 1994) or even use new(prenominal)wise factors, such as 4Cs to substitute 4Ps (Lauterborn, 1990). Grnroos (1994) even stated that it is meter for the marketing mix to step down and let a new-made paradigm shift emerge.Moreover, during the previous(prenominal) few decades, the debate that the marketing mix postulate to be replaced by other new paradigm shift marketing concepts is going on (Constantinides, 2006 Gummesson, 2008). As discussed by Grnroos (2006), relationship marketing is one of the strongest raisedidates among so galore(postnominal) a(prenominal) competitors who are eager to substitute the marketing mix. Furthermore, as Grnroos (1994, p5) statesIn marketing education, teaching students how to use a toolbox had flex the totally autocratic task instead of discussing the meaning and consequences of the marketing concept and the process constitution of market relationships.This indicates t hat the marketing mix is a good model and unforgettable for students to understand the general marketing strategy concept. It may, nonetheless(prenominal)(prenominal), limit students creativity judgment in order to adjoin the framework at the same date.In fact, the marketing mix is still adopted by many scholars and is publish in the majority of textbooks, but some have argued that customer relationship is an emerging trend in recent old age (Grnroos, 1994). With time change, the form and relationship between sellers and buyers have a probative difference now than before (Coviello and Brodie, 2001). Take hospital fabrication in Taiwan for vitrine over the last few decades doctors have played a spanking role in this industry. They are the kings and they are independent, because hospitals rely on them to make profits. In addition, the qualifications required to enter this industry are relatively naughty compared to other fields, so during that era the supply (hospitals) wa s much less than the use up (patients). This also results in hospitals non needing a good manager or a proper marketer to run the affair, and yet they still goat make money. It is common that, if patients are ill, they have to put their name on a long waiting list. Sometimes even if they have already made an appointment, due to too many patients in the same time period, they still need to wait. Moreover, after a long waiting time, when it is finally their time to see doctors, most of the time doctors are not so friendly. However, this potpourri of situation is totally different now. Health care industry is no longer a monopoly. As more hospitals are established, the competitions become more intense. As a result, owners of health care organizations start to emphasize the relationship between doctors and patients. In addition, managers also think that employees who may rent with customers are all part-time marketers (Gummesson, 1990). The main factor to cause this kind of chan ge is that buyers (patients) have more choices nowadays. For instance, if there are two sellers (doctors) weaponed with the same conditions, but one provides more aid on intangible asset service and has good relationships with buyers, therefore buyers will definitely go to the one who shows more concern for them. Consequently, managers of health care organizations have to value patients and doctors relationships or they may keep losing customers. This also shows that relationship marketing is a new trend now.While it is interesting to note that some researchers attack the marketing mix is being outdated and in fact that it cannot be deemed as an unchallengeable foundation of marketing, they believe that it formed almost 40 geezerhood ago the concept of it, they argue, in contemporary business or academician research is no longer useful. By contrast, relationship marketing is the new upcoming theme of marketing. alliance marketing is neither original view nor a novelty possi ble action, but it has already been in existence for quite a long time. Zineldin and Philipson (2007, p229) argue that relationship marketing is one of the oldest approaches to marketing. As early as about 25 years ago, the term was introduced as a strategy to service marketing by Berry in 1983, according to Crosby and Stephens (1987).By comparing the transaction-oriented marketing, which is part of the marketing mix blow with relationship marketing, most companies still put emphasis on attracting new customers or else than focusing on establishing a long-term relationship with their existing customers. As reported by Zineldin and Philipson (2007), finding new customers costs less than retaining current customers. Moreover, having a long-term relationship with clients is thence profitable, but consumers trust is also endless. With more services are provided and a variety of products are easy to access currently, consumers reasonable will regard more rather than less, and the ir mind changes frequently. Accordingly, for companies to maximize profits immediately is both necessary and recognize for them (Zineldin and Philipson, 2007).Furthermore, relationship marketing focuses on not only the connection amid corporations and customers, but also the relationship between corporations. Consequently, relationship marketing may not be the case for all corporations. For example, if a tin companys ingredients are all from the same supplier, then once the food that the supplier offers has a problem, then the tin companys business will definitely be affected by lack of ingredients. As a result, some companies may not want to rely on another company too much (Zineldin and Philipson, 2007).The other point many academic scholars criticize about the marketing mix is that some standard marketing ingredients are not integrated with the marketing mix into textbooks to become a complete whole body (Grnroos, 1994Gummesson, 2002). They are just like toppings on the pizza t he toppings are those additional Ps and the model of 4Ps is the base. The reason why it causes this kind of outcome is owing to model being oversimplified, from a list of elements into four Ps. However, at the same time it cannot be denied that the contribution of the marketing mix and four Ps is significant (Jobber, 2007). Although a lot of new concepts have emerged, it does not mean that the marketing mix will be replaced. To some certain extent, it is still a useful approach and provides a fundamental theory for people who want to study or explore this field. By combining the marketing mix with other spring up theories, it can allow marketing theory to become better. Even Grnroos is against the marketing mix, but he also claims the spare-time activity (1994, p14)Even if marketing mix management is dying as the dominating marketing paradigm and the Four P model needs to be replaced, this does not mean that the Ps themselves, and other concepts of the managerial approach such as m arket segmentation and indeed the marketing concept (McKitterick, 1957 Keith, 1960), would be less valuable than before. Relationships do not function by themselves.Hence, no takings how marketing concepts develop, the root of these new paradigms is related to the marketing mix. It is of course germane(predicate) to contemporary marketing means and still regarded as a middle value of marketing.The marketing mix and e-commerce marketingIn the 21st century, business may not only be based on physical activities, but also on virtual activities. Therefore, discussing whether the marketing mix can be adapted to e-commerce is a signal to see if it is still pertinent to contemporary thinking. As Peattie (1997, p142) point outAlthough the marketing implications of emerging electronic or virtual markets are being discussed, the implications for the management of the marketing mix are often being overlooked. Already many innovative companies are taking advantage of the new generation of te chnologies to enhance or re-engineer key elements of the marketing mix, giving marketing a leading role in introducing companies to the revolutionary world of third age computing.They stress that the marketing mix in this industry is revolutionizing and 4Ps have another new definition to fit e-commerce and marketing function. In a practical aspect, it had been put into practice for many organizations (Peter and Olson, 2005). In addition, virtual value chain also used 4Ps to bedeck the effect of it on electronic business (Bhatt and Emdad, 2001). Many companies still use the marketing mix and 4Ps as their strategy, but with little change on the traditional 4Ps. Allen and Fjermestad (2001, p22) also indicate that Although many of the e-commerce strategy frameworks offer a unique contribution to strategic planning, integrating these models into the traditional product, price, place and promotion framework can provide a more complete analysis of strategy. It reinforces the view that the marketing mix and 4Ps are the cornerstone of marketing and the earth of strategy marketing. More importantly, it is still applied to 21st century new trend business, electronic commerce. In consequence, it is identified that the marketing mix just needs some small changes to be integrated well with other re-disco really concepts it then plays the most vital role in contemporary marketing theory yet.ConclusionThe marketing mix and marketing are just like the constitution is to a country. Constitution is the foundation of a nation. The police force may be changed or adjusted with time because the environment and the expression people think is greatly different from that of those who were born 50 years ago. Consequently, it is unavoidable that the law should be changed, eliminated or have more rules added to it. Nevertheless, no matter how the rule is amended, the basic rule is always there. It represents a countrys timbre and belief, and this is unchangeable. Hence, this is just as the marketing mix to marketing, in my opinion.Even though some scholars criticize that marketing is not an appropriate approach currently, it needs to be replaced with other rising marketing principles. Nonetheless, common terms such as relationship marketing, service marketing and e-commerce marketing, are focusing on just a part of marketing. They can tackle the problem of a specific area but the marketing mix and 4Ps are the fundament of a much more general theory. Moreover, although those who attack the marketing mix for being an old concept and of less relevance today, they also support that the relationship between the marketing mix and marketing is still very close. The influence of the marketing mix is still strong today but certainly not as profound as it has been in the past, and indeed the concept of it still shows signs of practical implementation in contemporary society.ReferencesAllen, E. and Fjermestad, J. (2001) E-commerce marketing strategies an integrated frame work and case analysis, Logistics Information guidance, Vol. 14 Number 1/2, pp. 14-23.Anderson, L. McTier and Taylor, Ruth L. (1995) McCarthys 4Ps Timeworn or Time-tested?, diary of Marketing opening and Practice, Vol. 3 consequent 3, pp.1-9.Berry, D. (1990) Marketing mix for the 90s adds an S and 2 Cs to 4Ps, Marketing News, Vol. 24 Issue 26, December, p.10.Bhatt G. and Emdad, A. F. (2001) An analysis of the virtual chain in electronic commerce, Logistics Information Management, Vol. 14 Number 1/2, pp. 78-85.Borden, Neil H. (1964) The Concept of the Marketing Mix, ledger of Advertising look for, pp. 7-12Constantinides, E. (2006) The Marketing Mix Revisited Toward the 21st Century Marketing, Journal of Marketing Management, Vol. 22 Number 3, pp.407-438.Coviello, Nicole E. and Brodie, Roderick J. (2001) Contemporary marketing practices of consumer and business-to-business firms how different are they?, Journal of line and Industrial Marketing, Vol. 16 Issue 5, pp. 382-400.Cros by, L. and Stephens, N. (1987) Effects of Relationship Marketing on Satisfaction, Retention, and Prices in the Life Insurance Industry, Journal of Marketing Research, Vol. 24 Number 4, pp. 404-411.Doyle, P. (1994) Marketing Management and Strategy. Hemel Hempstead Prentice Hall.Grnroos, C. (1994) From Marketing Mix to Relationship Marketing Towards a Paradigm Shift in Marketing, Management Decision, Vol. 32 Number 2, pp. 4-20.Grnroos, C. (2006) On Defining Marketing Finding a New Roadmap for Marketing, Marketing Theory, Vol. 6 Number 4, pp.394-417.Gummesson, E. (1990) The Part-Time Marketer. Karlstad CTF Service Research Center.Gummesson, E. (2002) Practical value of adequate marketing management theory, European Journal of Marketing, Vol.36 Number 3, pp. 325-349.Gummesson, E. (2008) Total Relationship Marketing, 3rd edition. Amsterdam Oxford Butterworth-Heinemann.Jobber, D. (2007) Principles and Practice of Marketing, fifth edition. Maidenhead McGraw-Hill.Lauterborn, B. (1990) New marketing litany four Ps pass C-words takeover, Advertising Age, Vol. 61 Issue 41, October, p. 26.Magrath, A. J. (1986) When Marketing Services, 4Ps Are Not Enough, Business Horizons, Vol. 29 Issue 3, pp.44-50Peattie, K. (1997) The marketing mix in the third age of computing, Marketing Intelligence Planning, Vol. 15 Number 3, pp. 142-150.Peter, J. Paul and Olson, Jerry C. (2005) Consumer Behavior Marketing Strategy. New York McGraw-Hill/Irwin.Traynor, K. (1985) Research deserves status as marketings fifth P, Marketing News, Vol.19 Issue 23, November, pp.7, 12.Zineldin, M. and Philipson, S. (2007) Kotler and Borden are not dead myth of relationship marketing and honor of the 4Ps, Journal of Consumer Marketing, Vol. 24 Number 4, pp.229-241.

No comments:

Post a Comment